Hue Com Phone Numbers and Emails

Toll-Free Number:

  • (800) 575-3497
Send Message

Hue Com Emails:

Customer Service
huesocial@kayser-roth.com
Is this your business?
PissedConsumer Club

Contact Information

Hue Com Website:

Hue Com Help Center:

Corporate Office Address:

Hue Com
PO Box 26535
Greensboro, North Carolina 27415-6535
United States

Other Info (opening hours):

HOURS OF OPERATION:

Monday - Friday: 9 am - 5:00 pm EST

Weekends and holidays: Closed

More contact details

Hue Com Rating Based on 15 Reviews

Rating details

2.0
more details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Advertised vs Delivered

Rating stats

Rating trend

How Good is Hue Com's Customer Service?

Caira Zsn
Caira Zsn
Feels Disappointed | Jun 02, 2023

There.is no customer service.

Read full quote
Warren S Mwp
Warren S Mwp
Feels Disappointed | Mar 13, 2023

I did speak to customer service and they told me to return the hearing aids and batteries and I’d get my refund which never happened

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Summary of Hue Com Customer Service Calls

97 TOTAL
CALLS
01:50 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hue Com?

Return/ Replace Question:

  • “Claim for replacement”
  • “I ordered a replacement hearing aid in February and still have not received.”
  • “Returned product-never received refund”

Shipping and Delivery Question:

  • “None delivery of Hearing aid ! Orderd and paid for 14th of March”
  • “Have not received my order”
  • “Order not recieved”

Product/ Service Question:

  • “I need to buy a left ear hearing aid the one i have is broken”
  • “Hearing aid quit working”
  • “Light bulbs will not reconnect to WINK hub”

Request for Information Question:

  • “I need to speak to a representative”
  • “Status of my order”
  • “Find out where the hearing aid is I ordered and paid for”

Refund Question:

  • “Refund”
  • “To get my refund for the returned hue hearing aids”
  • “Full refund on reurn”

Payments and Charges Question:

  • “I received a 20% off coupon for my first purchase AFTER my purchase. The code is HELLO20”

Other Question:

  • “Lights”
  • “Need to boy batterys”
  • “Technical suppory”

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